Frequently Asked Questions
Most frequent questions and answers
What is the difference between your High, Medium, and Low compression fabrics?
Our three-tier system is designed to match your activity intensity.
High Compression: Provides maximum muscle support and stability, ideal for high-intensity training and heavy lifting.
Medium Compression: Offers a balanced, « second-skin » feel perfect for daily gym sessions and moderate movement
Low Compression: Designed for comfort and freedom, best for yoga, recovery, or all-day wear.
How do I choose the right size?
We recommend checking our Size Guide on each product page. Our gear is engineered for a precision fit, so we suggest selecting your usual size. If you are between sizes, please refer to our measurement charts for the best performance fit.
Are your fabrics safe for my skin?
Yes. We prioritize health and comfort by using only premium, lab-certified, and skin-safe fabrics that are breathable, moisture-wicking, and durable.
Where does Kiinen ship?
We currently ship throughout Tunisia. [Insert information about carriers or shipping timeframes, e.g., « Orders are processed within 24 hours and delivered within 2–5 business days. »]
How can I track my order?
Once your order is dispatched, you will receive a confirmation email with a tracking number, allowing you to monitor your package’s progress to your door.
Returns & Exchanges
What is your return policy?
We want you to be completely satisfied with your Kiinen gear. You may return or exchange unworn, unwashed items with original tags attached within 10 days of receipt.
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What if my item is defective?
We stand by the quality of our engineering. If you receive a defective item, please contact us immediately. We will cover all return shipping costs and provide a replacement or full refund as required by law.
Who pays for return shipping for non-defective items?
For exchanges or returns due to a change of mind, return shipping costs are the responsibility of the customer. We recommend using a trackable shipping method to ensure your return reaches us safely.
We stand by the quality of our engineering. If you receive a defective item, please contact us immediately. We will cover all return shipping costs and provide a replacement or full refund as required by law.